Privacy Policy

1. Introduction

Boku Technologies Ltd. ("Bokumonie", "we", "us") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our payment platform and website. Please read it carefully.

2. Information We Collect

We collect information you provide directly, such as when you create an account, complete transactions, or contact support. This may include:

• Personal identifiers: name, email, phone number, date of birth, government-issued ID (for verification).
• Financial data: bank account details, mobile money numbers, transaction history.
• Business information: business registration, tax ID, director details (for business accounts).
• Technical data: IP address, device type, browser, operating system, and usage logs.

3. How We Use Your Information

We use your information to:

• Provide, maintain, and improve our Services (including transaction processing, settlement, and fraud prevention).
• Verify your identity and comply with anti-money laundering (AML) regulations.
• Communicate with you about your account, updates, and promotional offers (with opt-out possibility).
• Analyze usage trends and enhance security.

4. Sharing of Information

We do not sell your personal data. We may share information with:

• Service providers: banks, payment processors, KYC/AML verification partners, and cloud infrastructure providers (e.g., AWS).
• Regulatory authorities: when required by law or to protect our rights.
• Business transfers: in case of merger, acquisition, or asset sale.

5. Data Security

We implement industry-standard encryption (TLS 1.3), access controls, and regular audits. However, no method of transmission over the Internet is 100% secure. You are responsible for keeping your account credentials confidential.

6. Data Retention

We retain your information as long as your account is active or as needed to provide Services. We may also retain it to comply with legal obligations (e.g., AML record-keeping for 5 years) or resolve disputes.

7. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, or delete your personal data. Requests can be sent to privacy@bokumonie.com. We will respond within 30 days.

8. Cookies & Tracking

We use cookies to enhance user experience, analyze traffic, and for security. You can control cookies through your browser settings. Disabling cookies may affect platform functionality.

9. International Transfers

Your information may be transferred to and processed in countries outside Sierra Leone (e.g., NG, EU, US) where our service providers operate. We ensure appropriate safeguards (Standard Contractual Clauses) are in place.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes via email or platform notice. Your continued use constitutes acceptance of the revised policy.

11. Contact Us

If you have questions about this Privacy Policy or your data, contact our Data Protection Officer at dpo@bokumonie.com